Privacy Policy – Takapaukura Limited

Last Updated: 22 April 2025
Privacy Officer: Peter Jones
Contact: PrivacyOfficer@takapaukura.co.nz

1. Introduction

Thank you for visiting the Takapaukura Limited website.

This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or submitting your details, you agree to the terms outlined in this policy. We may update this Privacy Policy from time to time. Any updates will apply from the date of publication on this page.

This policy applies exclusively to the Takapaukura website. If you link to other websites from ours, we encourage you to review their privacy policies independently.

2. What We Collect

We may collect the following types of personal information when you interact with us online, via email, or through our services:

  • Name and contact details (e.g. phone number, email address)

  • Postal and billing address

  • Geographic location

  • Interaction history with Takapaukura

  • Device or network information (e.g. IP address, browser type)

  • Information shared via forms, communications, or service enquiries

You can choose not to provide certain information; however, doing so may affect our ability to offer you the support or service you are requesting.

3. How We Use Your Information

We use your personal information to:

  • Respond to your specific enquiries or requests

  • Provide consultancy or project-related services

  • Communicate with you about relevant kaupapa, updates, or opportunities

  • Maintain internal records for service delivery, quality assurance, and reporting

  • Improve the quality and performance of our website and services

We will not use your personal information for any other purpose without your express permission.

4. Use of Google Analytics

Our website uses Google Analytics to collect aggregated data about site traffic and usage. While this does not identify individuals directly, it may capture information such as your location, device, and browsing activity. This helps us improve your experience and understand how users engage with our content.

We do not use cookies directly, nor do we collect or store cookie data. However, third-party services such as Google Analytics may employ tracking mechanisms to provide aggregated usage insights.

5. Information Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, your data may be shared with:

  • Our trusted service providers and software platforms (e.g. Google Workspace, Microsoft 365, Airtable, Xero, MailerLite, Zapier), strictly for operational use and under confidentiality agreements

  • Government agencies or legal authorities if required to comply with legal obligations

  • Partners supporting fraud prevention, security investigations, or legal compliance

All third-party platforms we use are bound by appropriate data protection standards, including secure storage and non-disclosure.

6. Data Security

We are committed to protecting your information. We use a combination of secure digital and physical storage:

  • Digital data is stored in encrypted cloud environments with access restricted to authorised personnel

  • Any physical copies are kept in locked cabinets accessible only to Directors and the authorised Administrator of Takapaukura Limited

  • All staff and contractors handling personal data are bound by confidentiality agreements

You may unsubscribe from any communications at any time by following opt-out instructions included in emails.

7. Data Retention

We retain your personal information for a minimum of three years, unless a longer retention period is required for:

  • Financial or legal recordkeeping

  • Audit or funding compliance

After the applicable retention period, data is securely destroyed via digital deletion and shredding of physical files.

8. Your Rights

You have the right to:

  • Request a copy of any personal information we hold about you

  • Ask us to correct any information that is inaccurate or incomplete

To make a request, please contact us at PrivacyOfficer@takapaukura.co.nz, or by using the contact form on our website.

9. Contact Us

If you have questions, concerns, or would like to request access to your personal information, please contact:

Privacy Officer – Takapaukura Limited
📧 Email: PrivacyOfficer@takapaukura.co.nz
🌐 Website: www.takapaukura.co.nz